Frequently Asked Questions

Everything you need to know about your favorite islander looks.

How long does shipping take for summer collections?

Standard shipping within the UK typically takes 3-5 business days, while international orders can take 7-14 business days depending on your location.

Can I return personalized items?

Unfortunately, personalized products such as our signature water bottles and customized suitcases cannot be returned unless they arrive damaged or faulty.

What payment methods do you accept?

We accept all major credit and debit cards, PayPal, and buy-now-pay-later options like Klarna and Clearpay for flexible shopping.

How do I find my perfect fit?

Each product page includes a detailed size guide. Our fashion collections generally follow standard UK sizing, but we recommend checking specific measurements before purchasing.

How can I track my order?

Once your order has shipped, you will receive an email confirmation containing a unique tracking link to follow your parcel's journey to your villa.

Are your beauty and skincare products cruelty-free?

Yes, all beauty and skincare products sold on the Official Love Island Store are 100% cruelty-free and meet high ethical standards.