Returns & Exchanges
At the Official Love Island Store, we want you to be 100% satisfied with your villa-ready looks, which is why we offer a 28-day return period for all unworn apparel and accessories. Please ensure items are returned in their original condition with all tags attached to be eligible for a full refund.
Start Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place your items in their original packaging, ensuring all labels are attached and the products are in a resellable condition.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at your nearest authorized collection point.
Receive Your Refund
Once our team has inspected your return, we will process your refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing